Job Description

THE COMPANY

 

A premium food manufacturing and distribution family run business committed to delivering high-quality gourmet products to the retail and food-service industries.

 

 Driven by a passion for excellence, they specialise in sourcing, producing, and supplying an extensive range of antipasto, condiments, oils, and specialty foods tailored to customer needs.

 

With a strong focus on quality, innovation, and reliability, the company has built a trusted reputation within the food industry, supplying products to supermarkets, hospitality venues, and distributors across Australia while maintaining high standards in food safety and sustainability.

 

 

THE ROLE

 

We are looking for a highly organised and customer-focused Export Coordinator to join our team.

This is a career opportunity for someone who thrives in a fast-paced, deadline-driven environment and enjoys taking ownership of their work.

 

The ideal candidate is confident making informed decisions, proactive in asking questions when needed, and committed to delivering exceptional service while managing export operations with accuracy and efficiency.

 

This role is key in ensuring the seamless coordination of export operations.

 

 

KEY RESPONSIBILITIES

 

• Coordinate end-to-end export shipments via Ocean freight.
• Book shipments with freight forwarders and shipping lines.
• Monitor shipment schedules and ensure on-time dispatch and delivery.
• Track shipments and proactively communicate updates to customers and internal stakeholders.
• Resolve shipping delays, documentation discrepancies, and logistics issues.
• Prepare, review, and maintain accurate export documentation
• Maintain accurate export files and shipment records.
• Update ERP and export management systems.
• Identify opportunities to improve export processes.
• Assist in reducing freight costs and improving delivery performance.
• Solve customer inquiries regarding their purchase orders inclusive of out-of-stock products, pricing and substitute products available.
• Communicate with customers, logistics teams, and other departments to ensure timely deliveries or delays.
• Pallet control – address any shortages and errors and ensure supply of pallets
• Adhere to all OH&S regulations

 

THE ESSENTIALS

 

• Experience within a logistics, warehousing or export administration environment
• Precise invoicing of orders managing exact paperwork or email requirements
• Clear and defined communication with customers both internal and external
• Remain calm under pressure
• Problem solving skills 

 

THE APPLICATION

 

If this sounds like the opportunity for you, please send your updated resume to Katherine.d@labourconnect.com.au, or apply below with the link!

 

 

 

Check out our website and register at www.labourconnect.com.au to view more opportunities.