CUSTOMER SERVICE – Matraville Freight Terminal

 

Labour Connect are currently sourcing a skilled Customer Service Agent to ensure the smooth running of the Cargo services department for this aviation market leader.

 

THE COMPANY

 

Driven by a commitment of People and Passion this business strives to deliver the most secure, safe, and sustainable land and airside facilities, personalised to their customers' requirements.

 

As the leading aviation services provider, they have progressed to become a critical partner in the global aviation industry, delivering timeline driven logistics services in over 200+ locations in over 34 countries, across six continents.

 

THE ROLE

 

We are seeking a proactive and customer-focused Customer Service Agent to join the team at the Matraville Freight Terminal. This role is responsible for supporting the smooth and efficient coordination of cargo operations while delivering high-quality service to customers and stakeholders.

 

KEY RESPONSIBILITIES

• Coordinate the efficient movement of cargo by liaising with customers, airline partners, and internal operations teams to ensure all shipments are handled in a timely manner.
• Manage day-to-day customer service functions, including:
  • Processing cargo bookings
  • Preparing and issuing quotes
  • Monitoring shipments through track-and-trace systems
  • Responding promptly to customer enquiries
• Act as the primary point of contact for customers, providing accurate updates and maintaining strong professional relationships.
• Investigate and resolve issues relating to lost, delayed, or damaged shipments by working closely with relevant stakeholders to achieve timely outcomes.
• Maintain accurate Unit Load Device (ULD) records, ensuring all inbound and outbound cargo and mail movements are correctly tracked.
• Prepare and distribute required operational messages and telex updates to airlines and handling agents to ensure clear communication across all parties.

 

THE ESSENTIALS

 

• Available to work a 7-day rotational roster AM/PM & Weekends.
• Intermediate proficiency in computer applications, including MS Office (Excel, Word, Outlook).
• Strong verbal and, written communication skills coupled with attention to detail
• Sound organisational abilities with the ability to prioritise tasks
• A proactive, positive, and solutions-oriented approach to work.
• Ability to thrive in a fast-paced environment.
• Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

 

THE APPLICATION

FORKLIFT DRIVER – INTERNATIONAL FREIGHT TERMINAL

 

Matraville | 7-Day Rotational Roster | Aviation Industry

 

THE COMPANY

 

Our client is a global leader in aviation services, providing secure, reliable, and efficient logistics solutions across the world. With operations spanning over 200 locations across 34+ countries, they play a critical role in supporting the movement of international freight.

 

Driven by people, safety, and passion, they are committed to delivering high-quality services while creating opportunities for their employees to grow within the aviation industry.

 

THE ROLE

 

Labour Connect is seeking experienced and dependable Forklift Drivers to join a busy international freight terminal based in Matraville.

 

Working within a fast-paced cargo environment, you will be responsible for supporting daily freight operations, ensuring cargo is moved safely, efficiently, and on time.

 

This is an excellent opportunity for someone looking to build a long-term career within the aviation and logistics industry.

 

KEY RESPONSIBILITIES

 

• Operating forklifts to load, unload and transport freight

• Moving and handling international cargo within a secure terminal environment

• Assisting with sorting, scanning and manual handling of freight

• Ensuring all safety and operational procedures are followed

• Working collaboratively within a high-performing team

 

ABOUT YOU

 

To be successful in this role, you will have:

 

• Full Australian working rights (Australian Citizen or Permanent Resident preferred)

• Current LF Forklift Licence

• Minimum 6 months forklift operating experience

• Availability to work a rotating roster Monday to Sunday (AM/PM & weekends)

• Ability to complete manual handling tasks (25kg–35kg)

• Strong reliability and attendance record

• Reliable transport to and from Matraville

 

Please note: Successful applicants will be required to complete a Police Check and Airport Security Check as part of the employment process.

 

APPLY NOW

 

Ready to take the next step in your logistics career?

 

Send your updated resume to isabella@labourconnect.com.au or apply through the link below.

 

Visit www.labourconnect.com.au and register today to explore more opportunities with Labour Connect.

THE COMPANY

 

Our client is a global leader in aviation services, providing secure and reliable logistics solutions across more than 200 locations in 34+ countries.

 

With a strong focus on safety, people and service excellence, they play an important role in the movement of international freight and offer opportunities to build a long-term career within the aviation industry.

 

THE ROLE

 

Labour Connect is seeking experienced Freight Handlers and Forklift Drivers to join a busy international freight terminal at Brisbane Airport.

 

Working in a fast-paced cargo environment, you will support daily freight operations and ensure cargo is moved safely, efficiently and on time.

 

KEY RESPONSIBILITIES

 

• Operating forklifts to load, unload and move freight
• Handling and sorting international cargo
• Scanning and processing freight
• Manual handling of freight up to 35kg
• Following strict safety and operational procedures
• Working as part of a busy team

 

ABOUT YOU

 

To be successful, you will have:

 

• Full Australian working rights
• Current LF Forklift Licence – forklift positions
• Minimum 6 months forklift operating experience
• MUST be available to work a rotating Monday–Sunday roster
• MUST be flexible to work shifts starting as early as 5:00 AM and finishing as late as 2:00 AM
• Weekend and public holiday availability is required
• Reliable transport – public transport is not suitable
• Strong reliability and attendance
• Previous warehouse, freight or dockhand experience is advantageous
• Ability to perform physical manual handling duties
• Positive attitude and strong teamwork skills
• Ability to work in a fast-paced environment

 

SECURITY REQUIREMENTS

 

Due to the airport environment, successful applicants will be required to complete:

• Police Check
• Airport Security Check

 

 

APPLY NOW

 

If you are reliable, safety-focused and ready to build your career in the aviation and logistics industry, we want to hear from you!

 

Apply through SEEK or send your updated resume to:
isabella@labourconnect.com.au

 

Visit www.labourconnect.com.au to register and explore other opportunities with Labour Connect.

 

SANDHURST FINE FOODS POSITION DESCRIPTION

 

POSITION DEMENSIONS

 

Position Title	Head Warehouse Administrator
Location	Miranda
Reports to	Warehouse Manager
No. Of Direct Reports	1
Effective Date	October 2025

 

PRIMARY OBJECTIVES/ JOB PURPOSE

The primary purpose of this role is to provide customer service to both internal and external customers for all customers (food service and retail). This position is responsible for the accurate and timely processing of orders (input and invoicing) and the booking of the relevant transport. They ensure that all goods are dispatched with all relevant documentation, in full and on time. They communicate any issues with the customers and team.

KEY TASK AND RESPONSIBILITIES

 

• Process of purchase orders into relevant system/s along with booking of necessary transport
• Providing information and help to solve customer problems regarding their purchase orders inclusive of out of stocks, pricing and substitute products available.
• Maintain communication with customers, logistics teams, and other departments to ensure on-time deliveries and resolve any delivery issues or delays.
• Ensure all orders are booked into relevant transport portal with correct paperwork to ensure customer DOT requirements
• Ensure all orders are available for picking and processing with both ERP and WMS systems
• Ensuring positive customer service is provided.
• Accurate processing of orders in timely manner with relevant documentation
• Communication with internal and external customers
• Ensure warehouse office is clean and tidy at all times
• Provide support and training to other warehouse administration personnel
• Pallet control – address any shortages and errors and ensure supply of pallets
• Adhere to all OH&S regulations

 

 

KEY PERFORMANCE INDICATORS

• Accurate input of order with less than 1% errors
• Accurate invoicing of orders with less than 1% errors with accurate paperwork or email requirements
• Clear and precise communication to customer both internal and external
• All goods dispatched within time frame or communicated

 

SPECIFICATIONS AND EXPERIENCE REQUIRED

 

Ability to communicate well and remain calm under pressure

A polite, friendly and tactful manner when handling complains or enquires

Proven ability and experience in a customer service focused environment

Excellent verbal communication skills

Problem solving skills

Good numeracy and computer skills (eg: Microsoft office)

Attention to detail

 

SIGNATURES

 

 

Approved By: ............................................................................................

 

Signed: _____________________________________Date: ________________________

 

Job Holder:

I acknowledge that I have read and understood the duties and responsibilities as listed in this position description and have been provided a copy for my reference.

 

Signed: _____________________________________Date: ________________________

 

 

FORKLIFT DRIVER – INTERNATIONAL FREIGHT TERMINAL

 

Matraville | 7-Day Rotational Roster | Aviation Industry

 

THE COMPANY

 

Our client is a global leader in aviation services, providing secure, reliable, and efficient logistics solutions across the world. With operations spanning over 200 locations across 34+ countries, they play a critical role in supporting the movement of international freight.

 

Driven by people, safety, and passion, they are committed to delivering high-quality services while creating opportunities for their employees to grow within the aviation industry.

 

THE ROLE

 

Labour Connect is seeking experienced and dependable Forklift Drivers to join a busy international freight terminal based in Matraville.

 

Working within a fast-paced cargo environment, you will be responsible for supporting daily freight operations, ensuring cargo is moved safely, efficiently, and on time.

 

This is an excellent opportunity for someone looking to build a long-term career within the aviation and logistics industry.

 

KEY RESPONSIBILITIES

 

• Operating forklifts to load, unload and transport freight

• Moving and handling international cargo within a secure terminal environment

• Assisting with sorting, scanning and manual handling of freight

• Ensuring all safety and operational procedures are followed

• Working collaboratively within a high-performing team

 

ABOUT YOU

 

To be successful in this role, you will have:

 

• Full Australian working rights (Australian Citizen or Permanent Resident preferred)

• Current LF Forklift Licence

• Minimum 6 months forklift operating experience

• Availability to work a rotating roster Monday to Sunday (AM/PM & weekends)

• Ability to complete manual handling tasks (25kg–35kg)

• Strong reliability and attendance record

• Reliable transport to and from Matraville

 

Please note: Successful applicants will be required to complete a Police Check and Airport Security Check as part of the employment process.

 

APPLY NOW

 

Ready to take the next step in your logistics career?

 

Send your updated resume to isabella@labourconnect.com.au or apply through the link below.

 

Visit www.labourconnect.com.au and register today to explore more opportunities with Labour Connect.

Administrative Coordinator

Love organising? Ensure the smooth running of the administration of live projects for this building organisation.

• Image a job where you help create, assist all departments and see structures develop that stand the test of time
• Working in a residential location, close to Hurstville, enjoy the new office space, team lunches and more
• $75K+super, casual environment and a career you have dreamed of

THE COMPANY

With a solid reputation built on delivering specialist workmanship and reliability, this organization consistently achieves timely, and precision constructed projects within the Building Industry

With efficiency and commitment to accessibility, the business has been operating for over 15 years.

They pride themselves on their company values today, that were implemented on opening day, being quality workmanship, innovation, continuous improvement and inclusion.

THE ROLE

Monday comes around so fast, as you prepare and debrief with the Facilities Manager for the week ahead of you.

Your role will be pivotal in administrating and ensuring administrative documentation on each job meets timelines and is at industry standards as you work with contractors, clients, and the management team ensuring dreams become a liveable reality.

As you open new files for each project, from pre-construction to completion stage you will administer standards, for the clients and teams with

• Database management
• Receiving emails and managing the sales inbox
• Drafting letters of response to clients
• Updating clients on job status via email, new jobs and variations via phone calls
• Document all changes, ensuring additions have been sent to the client and filed for the business
• Extensive liaising and record keeping
• Raising purchase orders
• Administer and preparing contracts from templates

• Liaising with trades and suppliers, document and file

With your energy, drive, enthusiasm, and brilliant interpersonal skills, you are a natural magnet that has customers and internal staff trusting you for their administrative needs

  
THE APPLICATION
Please email your updated resume to diane@labourconnect.com.au or just click the link

THE COMPANY

 

Driven by a commitment to quality, safety, and consistency, this business operates within the food production industry, specialising in the preparation and manufacturing of high-quality food products supplied to retailers, wholesalers, and food service providers across Australia.

 

With a strong focus on hygiene, efficiency, and reliability, they have built a reputation for delivering fresh and consistent food products while maintaining strict quality standards.

 

Through modern production facilities, streamlined processes, and strong industry partnerships, they continue to support Australia’s food supply chain with dependable and high-volume production capability.

 

THE ROLE

 

Labour Connect is currently seeking reliable and experienced Food Production Workers to join a fast-paced manufacturing team based in Sydney. This role will involve working in a food production environment assisting with the preparation, processing, and packaging of food products to meet daily production targets.

 

You will be part of a supportive team working in a high-volume facility where attention to detail, speed, and food safety are essential. This is a great opportunity for individuals looking for ongoing work with potential for long-term employment.

 

Please note: This role is not suitable for students due to full-time roster requirements.

 

SHIFT TIMES & RATES

 

• Wednesday to Sunday roster
• Morning shift: 7:00am – 3:00pm → $33.85 per hour
• Afternoon/Night shift: 3:00pm – 11:00pm → $37.50 per hour
• 8-hour shifts with potential overtime depending on production needs

 

DUTIES

 

• Working on production lines in a food manufacturing environment
• Preparing, processing, and packaging food products
• Labelling, sorting, and quality checking finished goods
• Operating basic production machinery (training provided where required)
• Maintaining strict hygiene and cleanliness standards at all times
• Following all food safety and workplace safety procedures
• Assisting with general labouring duties as required

 

THE ESSENTIALS

 

• Previous food production or manufacturing experience preferred
• Physically fit and able to complete repetitive manual handling tasks
• Ability to work in fast-paced and cold-room environments
• Strong attention to detail and reliability
• Full Australian working rights
• Available to work Wednesday to Sunday roster

 

APPLICATION

 

If this sounds like the opportunity for you, please send your updated resume to isabella@labourconnect.com.au, or apply via the link below.

 

Visit www.labourconnect.com.au to register and view more opportunities.

Civil Labourer

 

Ready to be busy! Career building role

• Get hands-on experience delivering major subdivision projects across Sydney
• Join a strong civil crew and play a key role in building essential infrastructure
• Work on active sites with steady hours, overtime, and long-term job security

 

THE COMPANY

 

With a proud history dating back to 1958, this well-established civil contracting business has built a strong reputation for delivering high-quality projects across Residential, Industrial & Logistics, Infrastructure, and Open Space sectors.

 

Operating throughout Greater Sydney, the Illawarra, Hunter Region, and Regional NSW, their highly skilled team brings decades of industry expertise to every project. Committed to excellence, safety, and innovation, they continue to be a trusted leader within the civil construction industry, delivering reliable solutions and outstanding results for clients and communities alike.

 

THE ROLE

 

Due to continued growth and an expanding project pipeline, an opportunity has become available for an experienced Civil Labourer to join a busy subdivision project based in Austral.

 

Working alongside a highly skilled civil construction team, you will be involved in a variety of tasks across subdivision works, helping to ensure projects are completed safely, efficiently, and to a high standard. This is an ongoing, long-term opportunity offering consistent hours and the potential for overtime.

 

Duties will include:

 

• Assisting with subdivision and civil construction works
• General labouring and site clean-up duties
• Working around civil machinery and plant equipment
• Assisting tradespeople and machine operators as required
• Manual handling and use of hand and power tools
• Maintaining a safe and compliant worksite at all times
• Following site instructions and adhering to project timelines
• Supporting the delivery of works across various stages of the subdivision project

 

 

THE ESSENTIAL

 

• Previous experience working within civil construction environments

• Experience on subdivision projects highly regarded

• White Card (essential)

• Reliable transport and ability to get to Austral daily

• Physically fit and capable of manual labour

• Strong commitment to workplace health and safety

• Ability to work effectively within a team environment

• Reliable, hardworking, and punctual attitude

 

THE OFFER

 

• Austral location
• Monday to Friday, 7:00am – 4:30pm (45-minute break)
• Occasional Saturday overtime available
• Ongoing long-term position
• $38.00 per hour + super (TFN)
• Stable work with a respected civil contractor

 

THE APPLICATION

Please click the link below and apply with your resume!

 

Recruitment Consultant

Labour Connect | Kingsgrove, Sydney NSW

Join One of Sydney's Fastest Growing Recruitment Companies

Labour Connect is a leading labour hire and recruitment business servicing the Construction, Civil, Infrastructure, Warehousing, Logistics, Manufacturing, Aviation and Traffic Management sectors across NSW.

Due to continued growth, we are looking for motivated Recruitment Consultants to join our Kingsgrove office and help drive the next stage of our expansion.

This is an opportunity to join a high-performing team with an established client base, strong leadership support and uncapped earning potential.

 

About The Role

As a Recruitment Consultant, you will be responsible for:

• Business development and client acquisition
• Building and maintaining client relationships
• Candidate sourcing and interviewing
• Managing existing client accounts
• Filling temporary and permanent vacancies
• Conducting site visits and client meetings
• Negotiating rates and service agreements
• Achieving weekly sales and recruitment targets
• Maintaining accurate records within our CRM

 

What We're Looking For

We are interested in speaking with people who have:

• Recruitment experience (preferred)
• Labour hire or staffing industry experience
• Strong sales and business development skills
• Excellent communication and relationship-building ability
• A positive attitude and strong work ethic
• The ability to work in a fast-paced environment
• A current driver's licence

We will also consider candidates with strong B2B sales experience looking to transition into recruitment.

 

Industries You May Service

• Construction
• Civil
• Infrastructure
• Warehousing & Logistics
• Manufacturing
• Aviation
• Traffic Management
• Engineering

 

What We Offer

✅ Attractive base salary

✅ Uncapped commission structure

✅ Existing client portfolio

✅ Career progression opportunities

✅ Modern Kingsgrove office

✅ Supportive leadership team

✅ Company events and incentives

✅ Ongoing training and development

✅ Strong company reputation and established brand

 

Why Labour Connect?

Labour Connect has become one of NSW's most recognised labour hire and recruitment businesses, supplying workforce solutions across multiple industries.

We pride ourselves on our culture, speed of service, client relationships and commitment to growth.

If you are ambitious, driven and want to be rewarded for your effort, we would love to hear from you.

 

Apply Now

For a confidential discussion, apply through SEEK or contact Labour Connect directly.

Job Types: Full-time, Permanent

Location: Kingsgrove, NSW

Salary Guide

$75,000 - $110,000 Base + Super + Bonus

 

Suggested SEEK headline:

Recruitment Consultant | Bonus | Kingsgrove | Immediate Start