THE COMPANY

Since 2008, this proudly Australian-owned company has grown from modest beginnings into a recognised nationwide supplier of high-performance construction materials.

Working with leading building supply partners and supporting Tier 1 and Tier 2 construction companies, they are known for delivering reliable solutions in demanding construction environments.

Their products help contractors achieve cleaner slab edges, better curing outcomes, and safer work zones—while streamlining installation, reducing rework and maintaining quality from pour to finish.

THE ROLE

As continued growth creates a new opportunity, they are seeking a Customer Service Coordinator to join their close-knit team.

This is a hands-on role for someone who enjoys building strong customer relationships, coordinating solutions, while delivering a genuinely personal service experience.

You will join a supportive, collaborative team where your ideas are valued, and your contribution directly assists the business exceed industry standards.

Core responsibilities will include:

• Greet and assist customers in a friendly, professional, and welcoming manner.

• Provide personable customer service, respond to customer enquiries face to face, over the phone and via email.

• Answer and direct incoming phone calls, update database where required.

• Process customer orders, payments, and transactions accurately.

• Operate EFTPOS machine and other payment systems.

• Provide information about products, services, pricing, and general enquiries.

• Administer customer requests, resolve anomalies promptly and professionally.

• Maintain a clean, organised and presentable reception area.

• Maintain accurate customer records and documentation.

• Assist with office administration, support other team members as required.

• Receive and distribute incoming mail, deliveries, and correspondence.

THE ESSENTIALS

• An initiative-taker who manages tasks independently.
• Microsoft and CRM skills
• A can-do cheerful disposition.
• Follow company procedures.
• Maintain an important level of accuracy and diligence.
• Work effectively as part of a team.

THE APPLICATION

To join the team and learn more about the career plans this role will bring after 12 months, please email Katherine.d@labourconnect.com.au or click the link.

OPERATIONS DATA ADMINISTRATOR

• Drive impact, Move the needle, Create real operational change
• Re-define the landscape with your administrative analysis & reporting skills
• $45 ph+super neg on exp, Temp-Perm, Kemps Creek area, fast-moving environment

THE COMPANY

A worldwide leader with the supply chain solutions arena, with a global presence g across 95+ countries the business is one you want on your resume

The name is known throughout the world, presenting end-to-end expertise amongst warehousing, supply, distribution freight and contract logistics.

Their focus is simple and has not changed over the years in business, keep supply chains flowing through operational excellence and sustainable growth.

Supported by a skilled workforce with industry expertise, advanced warehouses, superior carrier dealings they ensure business objectives are optimised with flexible solutions whist exceeding industry standards

ABOUT THE ROLE

You are the critical link between transformation tactics and operational reality providing data analysis, reporting your findings while operationally administering Support for the logistics team.

Reporting to DC Manager with work apportioned directly from site Client Management you are maintaining data and live reporting will see you ensuring procedures are not just implemented but delivering desired results.

Working closely with site leadership the focus on continuous improvement practices into daily operations are paramount to the data you harvest then deliver in this role.

• Collect, analyse, and report on operational data to identify trends and performance drivers
• Coordinate and deliver accurate daily, weekly, monthly, quarterly, and annual reporting

• Champion inventory reconciliation
• Producing data between the client & 3PL operating systems,
• Oversee clients’ administrative return inventory transfers.
• Develop and maintain reporting on daily, weekly and monthly to track performance indicators
• Provide day to day administrative support to clients with transacting and trouble shooting in tools such as SAP,
• Tracking inbound and outbound shipments
• Operating directly with operations to support arrangement of daily workstreams.
• Retain inventory balance between company and clients, through daily inventory reconciliation,
• Conduct investigations on discrepancies and escalating for solutions
• Oversee internal Stock Transfer Order movements, and daily customer returns

THE ESSENTIALS

You're a credible change leader who thrives in large, operational environments and knows how to turn strategy into action.

You bring:

• The role requires high level of liaising and engagement with various stakeholders within the business requiring seamless communication and execution in managing major accounts
• Experience working within warehousing, logistics, or complex operations
• The capacity to influence, negotiate, and connect with stakeholders.
• An outcome focussed operator who can operate in a changing and timeline driven environment

THE APPLICATION

Please email your application directly to Katherine.d@labourcinnect outlining your relevant experience to collect, analyse, and report on operational data, identifying trends and performance drivers or simply click the link